Guzman y Gomez is the fastest growing fast food brand in Australia, with the highest customer satisfaction of any QSR.

The Role

Reporting to the Restaurant Manager, Sales and Food Preparation Crew are responsible for the ongoing delivery of pleasant and prompt service to customers through the facilitation of the sales and food prep process.  Crew members are to maintain a complete knowledge of GYG menu items, prices and sales procedures at all times in order to proactively and promptly deliver high quality Mexican products.

This role will suit an individual that is passionate about food and hospitality, and is motivated to promote GYG's values and display energy and enthusiasm for the unique brand. 

Job Duties and Responsibilities

• Provide high level customer service to customers of GYG. 
• Maintain an enthusiastic and energetic approach to enhancing GYG's customer experience. 
• Respond to and communicate effectively with other crew members.
• Perform the tasks of the sales & food prep position competently and confidently, including the clear understanding of pre-shift, peak hours, non-peak hours and pre-close procedures.
• Participates in GYG Crew as a team player and displays behaviour consistent with organisational policies and guidelines.

Essential Requirements & Behaviours

• Excellent interpersonal and communication skills
• Fluent in spoken and written English
• Interpersonal and people management skills
• Personable and approachable disposition
• Computer and technology skills
• Ability and willingness to learn and use point of sale (Micros and EFTPOS), loyalty systems

Desirable Requirements & Behaviours

• Proven experience in a customer service/food prep role

If this sounds like your next career move, please click 'APPLY NOW'