Shift Leader

Location: Caltex St Ives
Posted on: 04 January 2018

Shift Leader

GYG Mission Statement

GYG will dominate fast casual Mexican dining by always delivering remarkable food and service experiences.


About GYG

Guzman y Gomez (GYG) Mexican Taquerias are fast paced food and beverage restaurants that are focused on continually enhancing the customer experience through the prompt delivery of high quality Mexican products in a friendly and enjoyable restaurant environment. GYG remains committed to continually building on the strong company culture and employee experience by putting pride and passion into all we do, and respecting and developing all employees.


Purpose of Position

Shift Leaders are responsible for the efficient and effective management of employees and restaurant operations during specific trading periods. Shift leaders are to maintain a complete knowledge of GYG menu items, ingredient and procedures at all times in order to proactively and promptly deliver the highest level of customer experience.

 

Reporting to:

Restaurant Manager

 

Essential Requirements & Behaviours:

·Completed (or willingness to undertake) Food Safety Supervisor course
·Completed (or willingness to undertake) Responsible Service of Alcohol course
·Proven experience in a supervisory/management role in the restaurant/hospitality industry
·Excellent interpersonal and communication skills
·Good command of spoken and written English
·Understanding of written operational and financial reports
·Good people management and conflict resolution skills
·Personable and approachable disposition
·Strong computer/IT acumen